We support charities at home and all over the world.

Supporting the local communities where we live and work, as well as from where we source our goods, is really important to us.

Our charities help vulnerable children and young people in our communities fulfil their potential.


Together with our customers, we have raised over £40 million for our charitable partners.  Thanks to our ongoing support, over 500 charities have benefitted from our donations in 2016 and over 10,000 more children can now access primary school education in Uganda. We are also helping their parents increase their incomes and build better lives for their families through our sustainable trade programme.


If you do have concerns and need to speak to us about our returns policy,
then please contact us at rather than trying to call.

Our customer service team is working remotely and although we can answer calls, it is taking us a little longer, so email is best.
You can also check our returns policy here