Safety remains a priority
The safety and wellbeing of our associates, customers and our communities remains a priority for us. Since re-opening we have taken many actions to support this, and our stores have careful safety measures in place including personal protective equipment, social distancing and enhanced cleaning regimes.
We take our responsibilities as an employer and retailer very seriously, and in line with the latest government guidelines, we have temporarily closed our Homesense stores in the Republic of Ireland.
We apologise for any inconvenience caused. We hope to reopen soon, so please check back regularly for the most up to date information.
Returns:
If you were unable to return an item you bought in store within our usual period of 28 days because of the closure of our stores, we will extend our returns period for 30 days from the date our stores re-open. You’ll need to provide a valid receipt and ensure the products are in their original condition.
If you take the items along with your receipt to a store within these 30 days the store team will assist you with the return.
Customer Services
We’re happy to help you with any queries you may still have. Please note, our customer service team is working remotely and although you can still reach us on (01) 247 6126 it is taking us a little longer to answer our calls. Email is the best way to reach us at customerservice@tjxeurope.com – full details can be found here.
We hope to see you again soon.
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