Return policy

It’s very easy to return something you have bought in store

  • Return your purchase in store within 28 days with a receipt as proof of purchase for a full refund
  • Merchandise must be unused and in its original condition including packaging and labelling
  • Pierced jewellery and gift cards are excluded from our returns policy
  • If you paid by credit or debit card any refund must go to the card you used to purchase
  • If you paid by gift card the refund will go on to another gift card
  • Gift receipts can be used to return an item for exchange or gift card but not a refund
  • HomeSense items cannot be returned to a TK Maxx store
  • Items should be returned to HomeSense stores in the country of original purchase only
  • This does not affect your statutory rights.