Return policy

Festive Refund Policy

• Items purchased from Thursday 28th September 2023 to Tuesday 23rd January 2024 as Christmas gifts can be exchanged for either goods or a Gift Card to the same value.
• If you’d like a refund simply return the item within 28 days of the date of purchase, along with a full receipt and original payment method.
• After 28 days, or if you have a gift receipt rather than the full receipt, we’ll be happy to exchange the item or provide a gift card to the same value any time up to Tuesday 23rd January 2024.
• Remember, normal conditions of return still apply, gift cards are excluded from the policy and anything you return needs to be accompanied by a valid receipt and be in its original condition.

If you need to further discuss your return, please contact us at customerservice@tjxeurope.com

This doesn’t affect your statutory rights.